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Terms And Conditions

These Terms of Service ("Terms") govern your use of our website, ("Website"), and the purchase of products from Planty Haus ("we", "us", "our"). 


By accessing or using our Website and services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Website or services.

1. Use of the Website

1.1 Eligibility

By using our Website, you represent that you are at least 18 years old and capable of entering into a legally binding agreement. If you are under 18, you may use our Website only with the involvement of a parent or guardian.


1.2 Account Registration

To access certain features of our Website, you may be required to create an account. You agree to:


  • Provide accurate, current, and complete information during the registration process

  • Maintain and promptly update your account information to keep it accurate, current, and complete

  • Keep your password secure and confidential

  • Notify us immediately of any unauthorised use of your account


1.3 Prohibited Conduct

You agree not to:


  • Use our Website for any unlawful purpose or in any way that could harm, disrupt, or interfere with the security or functionality of our Website

  • Misrepresent your identity or affiliation with any person or entity

  • Interfere with or disrupt the operation of our Website or servers

  • Use any automated means to access our Website or collect any information from our Website

  • Attempt to gain unauthorised access to any part of our Website or any other user's account

2. Product Purchases

2.1 Orders

By placing an order on our Website, you agree to provide accurate and complete information and to pay the total amount due for your order, including any applicable taxes and shipping charges.


2.2 Pricing and Availability

All prices on our Website are listed in GBP (£) and are subject to change without notice. We strive to ensure that all product information, including prices, is accurate, but errors may occur. In the event of an error, we reserve the right to correct the error and revise your order accordingly or to cancel the order and issue a refund.


2.3 Payment

We accept various payment methods as indicated on our Website. By providing payment information, you represent that you are authorised to use the payment method and authorise us to charge the total amount to the payment method you provide.


2.4 Shipping

We will make reasonable efforts to ensure that your order is shipped promptly. Shipping times and costs may vary based on your location and the shipping method selected. We are not responsible for delays or damages caused by shipping carriers.


2.5 Returns and Refunds

Please refer to our Returns Policy for information on how to return products and receive refunds. Our Returns Policy is incorporated into these Terms by reference.

3. Intellectual Property

3.1 Ownership

All content on our Website, including text, graphics, logos, images, and software, is the property of Planty Haus or our licensors and is protected by copyright, trademark, and other intellectual property laws.


3.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use our Website for personal, non-commercial purposes. This license does not include the right to:


  • Modify or reproduce any content from our Website

  • Use any content from our Website for commercial purposes

  • Use any data mining, robots, or similar data gathering and extraction tools

4. Limitation of Liability

4.1 Disclaimer of Warranties

Our Website and services are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied. We do not warrant that our Website will be uninterrupted or error-free, nor do we make any warranty as to the accuracy, completeness, or reliability of any information on our Website.


4.2 Limitation of Liability

To the fullest extent permitted by law, Planty Haus shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our Website or the purchase of products from us. This includes but is not limited to, any loss of profits, data, or goodwill, even if we have been advised of the possibility of such damages.

5. Indemnification

You agree to indemnify and hold harmless Planty Haus, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your use of our Website or violation of these Terms.

6. Changes to These Terms

We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on our Website. Your continued use of our Website after the effective date of any changes constitutes your acceptance of the new Terms.

7. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law principles. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

8. Contact Us

If you have any questions or concerns about these Terms, please contact us at:


Planty Haus


Address: 7 Belmont Drive, Liverpool, England, L6 7UW


Thank you for using Planty Haus! We appreciate your business and are committed to providing you with high-quality products and services.

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